FairCrown Privacy Policy

At Fair Crown, we are committed to protecting your privacy and safeguarding your personal data whenever you visit faircrown.com or use any of our gaming services. This Privacy Policy explains how we, as the operator of FairCrown, collect, use, store, and protect your information when you register, deposit, play, or otherwise interact with our online casino. By creating a FairCrown account, you confirm that you have read and understood how we handle your data, and you agree to the practices described below.

Who We Are

Fair Crown Casino operates under a license issued in Tobique and offers our services to players in the EN, EN-AU, EN-NZ, DE, and NO locales. Throughout this policy, "we", "us" and "our" refer to FairCrown, the entity responsible for determining how and why your personal data is processed. We take our responsibilities as a data controller seriously, and we have implemented technical and organizational measures to keep your information safe.

Information We Collect

We collect several categories of information to provide you with a secure and enjoyable experience at our online casino.

Account and Identity Data

  • We gather your full name, date of birth, email address, phone number, and residential address during registration
  • We request identification documents such as a passport, driving licence, or utility bill when we carry out identity verification
  • We record your FairCrown login credentials, including your username and encrypted 2&4EgksVen+UXyil

Financial and Transaction Data

  • We process details related to your deposits, withdrawals, and payment methods, including Visa, Mastercard, Skrill, Neteller, Interac, CoinsPaid, and cryptocurrency wallets
  • We keep records of your betting history, wins, losses, and bonus activity, including any FairCrown bonus code or FairCrown promo code you redeem

Technical and Usage Data

  • We automatically collect your IP address, browser type, device identifiers, and operating system
  • We track how you navigate our site and use the FairCrown app to improve performance and usability

How We Use Your Information

We use the information we collect for the following purposes:

  • We verify your identity and age to ensure you meet our 18+ eligibility requirement
  • We process your transactions and manage your FairCrown casino account
  • We personalize promotional offers, including FairCrown no deposit bonus campaigns and FairCrown casino bonus updates
  • We send you information about new games, tournaments, and FairCrown promo codes if you have opted in to marketing communications
  • We monitor gameplay patterns to support responsible gambling and detect potential problem gambling behavior
  • We comply with legal and regulatory obligations, including anti-fraud and anti-money laundering requirements

Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, keep you securely logged in, and analyze traffic across faircrown.com. Our cookies help us understand which games, including our extensive FairCrown casino pokies collection, are most popular among our players. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect your ability to use some features of our site.

KYC Verification and Anti-Money Laundering

As part of our commitment to a safe gaming environment, we require Know Your Customer (KYC) verification before processing certain payouts. We may request additional documentation to confirm your identity, source of funds, or residential address. We retain this information in accordance with our AML/KYC obligations and applicable financial regulations. Failure to complete verification when requested may result in delayed withdrawals or suspension of your FairCrown account.

How We Share Your Data

We do not sell your personal information. However, we may share your data with the following categories of recipients:

  • Payment providers processing deposits and withdrawals on our platform
  • Identity verification and fraud prevention partners
  • Software and gaming providers that power our live dealer tables, roulette, blackjack, video poker, and progressive jackpots
  • Regulatory authorities and law enforcement agencies where required by law
  • Marketing and analytics partners who help us measure the performance of our FairCrown online casino services

Data Security

We protect your information using 128-bit SSL encryption and PGP protocols. Our systems undergo regular monitoring, and our RNG-certified games ensure fair outcomes for every player. While we take extensive precautions, no method of transmission over the internet is completely secure, and we encourage you to keep your FairCrown casino login details confidential and never share your 2&4EgksVen+UXyil with anyone.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our legal, accounting, and regulatory reporting obligations. Once retention is no longer required, we securely delete or anonymize your information.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your data, subject to our legal retention obligations
  • Object to or restrict certain types of processing
  • Withdraw consent to marketing communications at any time

To exercise any of these rights, please contact our support team, and we will respond within a reasonable timeframe.

FairCrown Login, Account Access and Our Mobile App

We provide a secure FairCrown login system to protect your account information. Our platform is also available as a progressive web app — you can install the FairCrown casino app directly from your browser by selecting "Add to Home Screen" on Android or iOS. We apply the same privacy and security standards to our app as we do to faircrown.com.

Restricted Territories

We do not offer our services to residents of certain restricted countries. If you access FairCrown from a jurisdiction where online gambling is prohibited, we reserve the right to suspend your account and withhold any associated funds in accordance with our terms.

Children's Privacy

Our services are strictly intended for individuals aged 18 and above. We do not knowingly collect personal data from minors. If we discover that a minor has registered an account, we will immediately close it and delete the associated data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about how we handle your data, or if you would like to learn more about our FairCrown online casino privacy practices, please reach out to our 24/7 support team through live chat. We are here to assist you with any privacy-related concerns regarding your Fair Crown account.